21st September 2021

NIC urges customers to submit financial account information for benefit payments

By NIC

The National Insurance Corporation is urging customers who have submitted benefit claims to the organization to provide their bank or credit union account information in order to receive their payment.

As part of measures aimed at controlling the spread of covid-19, NIC is no longer making cheque payments from its office. Benefit claims are now paid to contributors through their local financial institution.

To provide bank or credit union account information, customers should log on to the NIC website at www.stlucianic.org, click the Financial Account Information tab and fill out the form.

The new system reduces the turnaround time to receive benefit payments and improves service to customers.

According to NIC Communications Manager Shervon Alfred, “We have implemented measures that will reduce the need for customers to visit NIC offices, in line with the recommendations of local health authorities. This is especially important in light of the current surge in new covid-19 cases and the presence in St Lucia of the new delta variant of the virus.”

“We want persons who are awaiting payment from NIC to ensure that they have already submitted their bank or credit union account details as well, since the organization will only make payments through a local financial institution,” Mr. Alfred added.

Financial account information is only required once and does not have to be resubmitted with every claim filed. Customers must ensure that they enter the details of an open, active account in their name as NIC will not be responsible for any losses associated with funds being incorrectly credited to the wrong beneficiary.

Individuals without access to the internet may visit any NIC Office to collect a Bank Information Form for completion. The information on the physical form should be validated by your respective financial institution.

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